Refund and Return Policy

At Paroma Event, we strive to ensure your satisfaction with every service we offer. If you are not entirely satisfied with your purchase or require a refund for any reason, please review our refund and return policy below:

1. Refund Policy:

• Event Services: Refunds for event services, including event management, tour, and travel services, are subject to the terms outlined in our contract agreement. Please refer to your specific contract terms for details on refunds and cancellations.

• Car Rentals: Refunds for car rentals are available in accordance with the cancellation policy specified at the time of booking. Please contact us at info@paromaevent.com to initiate a refund request.

• International Tours: Refunds for international tours are subject to the terms and conditions specified in the tour itinerary and booking confirmation. Please refer to your tour documentation for details on refund eligibility.

• Number Of Days: Initiated amount can be refunded if the booking canceled 7days before the booking date.  

2. Return Policy:

• Merchandise: If you have purchased merchandise such as t-shirts or other promotional items from Paroma Event, returns are accepted within [number of days] days of the purchase date. To be eligible for a return, the item must be unused and in the same condition as when you received it. Please contact us at [contact information] to initiate a return request.

3. Exceptions:

• Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately at [contact information] to arrange for a replacement or refund.

• Customized Services: Refunds for customized services, such as event planning and coordination, may be subject to additional terms and conditions as outlined in the service contract.

4. Contact Us:

If you have any questions or concerns about our refund and return policy, please don’t hesitate to contact us at info@paromaevent.com. Our team is here to assist you and ensure your experience with Paroma Event is positive and enjoyable.

If eligible for refund, the amount will get credited into your registered bank account within 7-14 days.